Summary

Title: Quality Engineer
Location: Indianapolis, IN
Department: Operations

Description

The Quality Engineer role at IMH Products involves ensuring that fabrication processes meet high-quality standards and specifications, collaborating with cross-functional teams to drive process improvements, and conducting thorough quality control inspections. The engineer is responsible for documenting and reporting quality control processes, analyzing root causes of quality issues, and ensuring compliance with relevant regulations and standards. They play a crucial role in maintaining product quality and preventing defects by working closely with both suppliers and customers, as in assisting with training programs for production personnel.

Job Duties

  • Lead the investigation and resolution of customer complaints utilizing customer defined problem-solving methodologies. 
  • Develop and implement corrective actions to address non-conformances identified by audits, customer complaints, and KPI reviews. 
  • Participates in product testing and ensures that PPAPs/FA inspections are performed on time and with accuracy. 
  • Participates in advance quality planning activities to ensure new products are in line with customer expectations. 
  • Assists with the completion of internal QMS audits. 
  • Assists with the development of QMS SOPs.
  • Coordinates and/or maintains process gages to ensure calibration and proper operation. 
  • Deputizes for the Quality Manager when they are unavailable. 
  • Assists in establishing and documenting product quality standards. Responsible for release of and training against those standards. 
  • Coordinates and assists with the completion of training. Maintains training records. 
  • Other essential job functions as they are assigned.

Qualifications

  • Associate or Bachelor’s degree in a related field.
  • Proven experience as a Quality Engineer in a fabrication or manufacturing environment.
  • Excellent communication and interpersonal skills, with the ability to effectively convey complex concepts.
  • High attention to detail and commitment to maintaining accurate documentation.
  • Ability to work collaboratively in a team environment and contribute to a positive, supportive atmosphere.

(ADA) Minimum Qualifications or Standards Required to Perform Essential Job Functions:

  • Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information related to job duties.
  • Language Ability: Requires speaking with and before others with poise, voice control, and confidence using correct English and a well-modulated voice.
  • Intelligence: Requires the ability to learn and understand relatively complex principles and techniques related to administrative and clerical duties; to make independent judgments without supervision; to acquire knowledge of topics related to primary occupation.
  • Verbal Aptitude: The ability to record and deliver information, explain procedures, and follow oral and written instructions.
  • Numerical Aptitude: Requires the ability to utilize mathematical formulas; add, subtract, multiply, and divide figures.
  • Physical Communication: Requires the ability to talk and/or hear: talking, expressing, or exchanging ideas through spoken words. (Hearing – perceiving nature of sounds by ear)
  • Physical lifting and movement: Ability to walk or stand 8 hours a day. Ability to lift, push, pull or move 50 pounds. On occasion the incumbent may be required to stoop, bend, or reach above the shoulders.