Job Description: Shipping Clerk
Reports to: Shipping and Receiving Supervisor
Employment type: Non-Exempt
Location: Indianapolis, IN
Department: Manufacturing Production


The Shipping Clerk is responsible for overseeing the accurate and efficient shipping of metal products and components. They handle tasks such as preparing shipping documents, coordinating with carriers, ensuring proper packaging, and maintaining inventory records. Ensuring compliance with safety regulations and delivering top-notch quality assurance are key aspects of their role.

Shipping Responsibilities

  • Safely and securely package products for shipment, including proper labeling and documentation to comply with shipping regulations.
  • Perform quality checks on outgoing shipments to ensure that products meet quality standards and specifications.
  • Maintain shipping records, including packing lists, and BOL’s, ensuring compliance with regulatory requirements.
  • Collaborate with the production team, customer service, and logistics partners to coordinate and communicate shipment status, delays, or any other relevant information.
  • Notifies supervisor of major discrepancies, over-shipments, or substitutions.
  • Completes information on damage claims for in-transit damage.
  • Act as a liaison between the shipping department, production team, and external parties.
  • Record all activities in the inventory management system, updating stock levels as needed.
  • Provide shipping updates and tracking information to customers as needed.
  • Operate forklifts and other material handling equipment safely and efficiently.
  • Adhere to safety regulations and best practices in all activities.
  • Other duties as assigned by management.

Receiving Responsibilities

  • Receives incoming materials, components, and equipment deliveries. Verifies the quality and count of all items unloaded from trucks and trailers.
  • Inspect and report any damages, discrepancies, or quality issues with received items.
  • Label, categorize, and organize materials in the designated storage areas.
  • Record all received materials in the inventory management system, updating stock levels as needed.
  • Communicate with the procurement department regarding discrepancies, shortages, or overages.
  • Collaborate with the production team to ensure timely delivery of materials to support manufacturing processes.
  • Assist in maintaining a clean and organized receiving area.
  • Operate forklifts and other material handling equipment safely and efficiently.
  • Adhere to safety regulations and best practices in all receiving activities.
  • Other duties as assigned by management.


  • High School Diploma or equivalent.
  • At least 2 years of prior experience with shipping in a manufacturing environment.
  • Proficiency in operating forklifts and other material handling equipment (valid forklift certification is a plus).
  • Excellent communication and interpersonal skills, with the ability to effectively convey complex concepts.
    -Familiarity with inventory management systems and computer systems.
  • Strong problem-solving skills and the ability to think critically in fast-paced manufacturing environments.
  • High attention to detail and commitment to maintaining accurate documentation.
  • Ability to work collaboratively in a team environment and contribute to a positive, supportive atmosphere.

(ADA) Minimum Qualifications or Standards Required to Perform Essential Job Functions:

  • Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information related to job duties.
  • Language Ability: Requires speaking with and before others with poise, voice control, and confidence using correct English and a well-modulated voice.
  • Intelligence: Requires the ability to learn and understand relatively complex principles and techniques related to administrative and clerical duties; to make independent judgments without supervision; to acquire knowledge of topics related to primary occupation.
  • Verbal Aptitude: The ability to record and deliver information, explain procedures, and follow oral and written instructions.
  • Numerical Aptitude: Requires the ability to utilize mathematical formulas; add, subtract, multiply, and divide figures.
  • Physical Communication: Requires the ability to talk and/or hear: talking, expressing, or exchanging ideas through spoken words. (Hearing – perceiving nature of sounds by ear)
  • Physical lifting and movement: Ability to walk or stand 8-12 hours a day. Ability to lift, push, pull or move 50 pounds. On occasion the incumbent may be required to stoop, bend, or reach above the shoulders.